Email to/from support bounces back or gets lost

Last Revision Date: 7/28/2015

Communication disruption with mv-support@flir.com may be caused by specific network configurations or protocols, such as spam filter settings.

Troubleshooting communication with support:

    1. We aim to respond within 24 hours. If you do not get a response from us within 1 business day, please email us again in case our email was missed or filtered out.
    2. Check your spam folder in case our messages went there.
    3. If you are getting bounces while emailing mv-rma@flir.com directly, please try emailing mv-support@flir.com instead.
    4. If you are getting bounces while emailing mv-support@flir.com directly, please try emailing mv-rma@flir.com instead.